NEW – SIT Tourism, Travel and Hospitality Training Package

This is our largest library of units available, ranging from Certificate I to Advanced Diploma.


Current units available SIT16:

(old SIT12 units can still be purchased if required)

SITXCCS001 Provide customer information and assistance

SITXCCS002 Provide visitor information

SITXCCS003 Interact with customers

SITXCCS006 Provide service to customers

SITXCCS007 Enhance the customer service experience

SITXCCS008 Develop and manage quality customer service practices


SITXCOM001 Source and present information

SITXCOM002 Show social and cultural sensitivity

SITXCOM005 Manage conflict


SITXWHS001 Participate in safe work practices

SITXWHS002 Identify hazards, assess and control safety risks

SITXWHS003 Implement and monitor work health and safety practices

SITXWHS004 Establish and maintain a work health and safety system


SITXFSA001 Use hygienic practices for food safety

SITXFSA002 Participate in safe food handling practices

SITXFSA003 Transport and store food

SITXFSA004 Develop and implement a food safety program


SITHIND001 Use hygienic practices for hospitality service

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITHIND004 Work effectively in hospitality service


SITXHRM001 Coach others in job skills

SITXHRM002 Roster staff

SITXHRM003 Lead and manage people

SITXHRM004 Recruit, select and induct staff

SITXHRM006 Monitor staff performance


SITXINV001 Receive and store stock

SITXINV002 Maintain the quality of perishable items

SITXINV003 Purchase goods

SITXINV004 Control stock

SITXINV005 Establish stock purchasing and control systems


SITXMGT001 Monitor work operations

SITXMGT002 Establish and conduct business relationships

SITXMGT003 Manage projects


SITXFIN001 Process financial transactions

SITXFIN002 Interpret financial information

SITXFIN003 Manage finances within a budget

SITXFIN004 Prepare and monitor budgets

SITXFIN005 Manage physical assets


SITHKOP001 Clean kitchen premises and equipment

SITHKOP002 Plan and cost basic menus

SITHKOP004 Develop menus for special dietary requirements

SITHKOP005 Coordinate cooking operations

SITHKOP006 Plan catering for events or functions


SITXEBS001 Use social media in a business

SITHCCC001 Use food preparation equipment

SITHCCC002 Prepare and present simple dishes

SITHCCC003 Prepare sandwiches

SITHCCC004 Package prepared foodstuffs

SITHCCC005 Prepare dishes using basic methods of cookery

SITHCCC006 Prepare appetisers and salads

SITHCCC007 Prepare stocks, sauces and soups

SITHCCC008 Prepare vegetable, fruit, egg and farinaceous dishes

SITHCCC011 Use cookery skills effectively

SITHCCC012 Prepare poultry dishes

SITHCCC013 Prepare seafood dishes

SITHCCC014 Prepare meat dishes

SITHCCC015 Produce and serve food for buffets

SITHCCC016 Produce pates and terrines

SITHCCC017 Handle and serve cheese

SITHCCC018 Prepare food to meet special dietary requirements

SITHCCC019 Produce cakes, pastries and breads

SITHCCC020 Work effectively as a cook

SITHCCC021 Prepare specialised food items


SITHASC001 Prepare dishes using basic methods of Asian methods


SITHPAT001 Produce cakes

SITHPAT002 Produce gateaux, torten and cakes

SITHPAT003 Produce pastries

SITHPAT004 Produce yeast-based bakery products

SITHPAT005 Produce petit fours

SITHPAT006 Produce desserts

SITHPAT007 Prepare and model marzipan

SITHPAT008 Produce chocolate confectionery

SITHPAT009 Model sugar-based decorations

SITHPAT010 Design and produce sweet buffet showpieces


SITHFAB001 Clean and tidy bar areas

SITHFAB002 Provide responsible service of alcohol

SITHFAB003 Operate a bar

SITHFAB004 Prepare and serve non-alcoholic beverages

SITHFAB005 Prepare and serve espresso coffee

SITHFAB007 Serve food and beverage

SITHFAB008 Operate and monitor cellar systems

SITHFAB009 Conduct a product tasting for alcoholic beverages

SITHFAB010 Prepare and serve cocktails

SITHFAB011 Provide advice on beers, spirits and liqueurs

SITHFAB012 Provide advice on Australian wines

SITHFAB013 Provide advice on imported wines

SITHFAB014 Provide table service of food and beverage

SITHFAB016 Provide advice on food

SITHFAB017 Provide advice on food and beverage matching

SITHFAB019 Plan and monitor espresso coffee


SITXGLC001 Research and comply with regulatory requirements


SITHACS001 Clean premises and equipment

SITHACS002 Provide housekeeping services to guests

SITHACS003 Prepare rooms for guests

SITHACS004 Launder linen and guest clothes

SITHACS006 Provide valet service

SITHACS008 Provide accommodation reception services


SITXMPR002 Create a promotional display or stand

SITXMPR007 Develop and implement marketing strategies


SITTIND001 Source and use information on the tourism and travel industry

SITHGAM001 Provide responsible gambling services

SITTTSL002 Access and interpret product information


SITEEVT001 Source and use information on the events industry

SITEEVT003 Coordinate on-site event registrations

SITEEVT004 Provide event staging support

SITEEVT005 Plan in-house events or functions


HLTAID003 Provide first aid