Skill Sets

We can provide you and your team with a one-stop destination for online courses designed to upskill your team members across a wide array of skill sets through the TRS Upskill Hub.

Our comprehensive catalogue offers a diverse range of courses meticulously crafted to enhance professional development, boost productivity, and foster growth within your organisation.  From leadership and communication to front of house and work health & safety, our curated selection ensures that your teams stays ahead in today’s dynamic business landscape. With flexible scheduling and interactive training courses, our various themes empowers team members to acquire valuable skills at their own pace, anytime and anywhere.

Unleashing Your Leadership Potential

5 courses

Unleashing Your Leadership Potential offers a suite of fully editable courses designed to enhance leadership skills and foster professional growth. These courses cater to team members seeking to refine their leadership abilities and contribute effectively to the workplace environments.

  • Leading with Impact: Mastering People Management
  • Leading Teams with Purpose: Strategies for Success
  • Embracing Differences: Leading with Inclusion in Mind
  • Leading the Way: Demonstrating Workplace Leadership
  • Project Prowess: Strategies for Efficiently Managing Projects

The Power of Effective Communication

4 courses

The Power of Effective Communication offers a suite of fully editable courses tailored to enhance workplace communication skills and foster professional development within businesses. These courses are essential for team members to learn techniques for clear and persuasive communication, active listening, and conflict resolution.

  • The Communicative Edge: Essential Skills for Workplace Leadership
  • Strategic Workplace Communication: Applying Effective Strategies
  • Navigating Complaint Challenges: Essential Skills for Customer Satisfaction
  • Optimizing Social Media: Techniques for Customer Interaction

Building Strong and Cohesive Teams (Hospitality)

4 courses

Building Strong and Cohesive Teams offers a suite of fully editable courses focused on enhancing teamwork and managerial skills within the hospitality industry. These courses provide team members with the tools and techniques necessary to foster a collaborative work environment and effectively manage team dynamics.

  • Service Excellence Unleashed: Job Skills Coaching in Hospitality
  • Maximizing Team Impact: Techniques for Effective Management
  • Optimizing Meeting Impact: Navigating Productive Meeting Management
  • Conflict Navigation Essentials: Techniques for Successful Resolution

Building Strong and Cohesive Teams (Business)

4 courses

Building Strong and Cohesive Teams offers a suite of fully editable courses focused on enhancing team dynamics and managerial skills within businesses. These courses are essential for team members seeking to improve team performance, resolve conflicts, and conduct productive meetings.

  • Improving Team Member Performance: Essential Techniques for Management
  • Maximizing Team Impact: Techniques for Effective Management
  • Optimizing Meeting Impact: Navigating Productive Meeting Management
  • Conflict Navigation Essentials: Techniques for Successful Resolution

Finance Essentials

4 courses

Finance Essentials offers a suite of fully editable courses aimed at enhancing financial literacy and proficiency within the business. These courses cater to team members involved in financial planning, analysis, and sales processing, providing them with essential knowledge and skills to make informed financial decisions and drive business success.

  • Strategic Budgeting: Navigating Finances with Precision
  • Numbers That Matter: Navigating Financial Performance Indicators
  • Budgeting for Success: A Guide to Developing Financial Plans
  • Efficient Sales Processing: Strategies for Transactional Success

Safety Matters (Business Focus)

3 courses

Safety Matters (Business) offers a suite of fully editable courses designed to cultivate a safe and inclusive workplace environment. These courses cater to team members across various industries, providing them with essential knowledge and skills to prioritize health, safety, and cultural sensitivity.

  • Creating a Safe Workplace: Sexual Harassment Awareness and Prevention
  • Inclusive Interactions: Developing Social and Cultural Sensitivity
  • Building a Safety Culture: Your Role in Health and Safety

Safety Matters (Hospitality Focus)

4 courses

Safety Matters (Hospitality) offers a suite of fully editable courses aimed at promoting workplace safety and compliance within the hospitality industry. These courses are tailored to equip team members with the knowledge and skills necessary to create and maintain safe environments for both staff and customers.

  • Creating a Safe Workplace: Sexual Harassment Awareness and Prevention
  • Inclusive Interactions: Developing Social and Cultural Sensitivity
  • Prioritising Workplace Safety: Your Role in Safe Practices
  • Maintaining Hygiene: Key to Ensuring Food Safety

Front-of-House Excellence

7 courses

Front-of-House Excellence offers a suite of fully editable courses tailored to enhance the skills and knowledge of hospitality team members. These courses focus on various aspects of front-of-house operations, including customer service, event planning, beverage knowledge, and food advising.

  • The Heart of Hospitality: Customer Service Excellence
  • Savouring Synergy: A Dive into Food and Beverage Pairing
  • Raise the Bar: Essentials of Operating and Managing a Bar
  • Wine Wisdom: A Guide to Advising on Australian Wine
  • Wine Passport: A Guide to Advising on Imported Wine
  • Inside the Event: Elevating In-House Event Planning Skills
  • Food Wisdom: Essential Skills for Providing Culinary Advice

Pour Perfection

4 courses

Pour Perfection offers a suite of fully editable courses aimed at enhancing beverage service skills and standards within the hospitality industry. These courses cater to team members involved in beverage preparation and service, providing them with essential knowledge and techniques to deliver exceptional customer experiences.

  • Sip Sensations: The Art of Non-Alcoholic Beverage Service
  • Shake, Stir, Sip: The Craft of Cocktail Preparation & Service
  • Serving Safely: Elevating Alcohol Service Standards
  • Brewing Brilliance: Espresso Coffee Preparation and Service

Stock control

3 courses

Stock Control offers a suite of fully editable courses focused on enhancing stock management skills within the hospitality industry. These courses are essential for team members involved in receiving, purchasing, and controlling stock to ensure efficient operations and minimize wastage.

  • Optimising Stock Operations: Receive, Store, Sustain
  • Strategic Purchasing: Techniques for Successful Purchasing
  • Inventory Management Excellence: Essential Skills for Stock Control

Menu Planning and Special Diets

4 courses

Menu Planning and Special Diets offers a suite of fully editable courses tailored to enhance culinary skills and proficiency in catering to diverse dietary needs. These courses are essential for team members in the food service industry to stay updated with current culinary trends and dietary preferences.

  • Plant-Based Palate: From Prep to Plate in Vegetarian and Vegan Dishes
  • Culinary Equation: Recipe Planning and Budgeting
  • Navigating Nutrition: Culinary Excellence and Dietary Demands
  • Healthful Habits: Provide healthy eating information

Frontline Cleaning Brilliance

3 courses

Frontline Cleaning Brilliance offers a suite of fully editable courses designed to equip team members with essential cleaning and sanitation skills within various areas of hospitality establishments. These courses are crucial for maintaining cleanliness, hygiene, and safety standards in bars, kitchens, and general premises.

  • Tidying Up: Strategies for Clean and Hygienic Bar Areas
  • Efficient Kitchen Cleanup: Techniques for Tidy Culinary Spaces
  • Tidying Premises and Equipment: Strategies for Spotless Service
Processing...
Thank you! Your subscription has been confirmed. You'll hear from us soon.
Subscribe to our Newsletter
ErrorHere